COMPUTERS AND ALL LLC (“Qoviobooks,” “we,” “us,” or “our”) operates the website qoviobooks.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our bookkeeping and accounting services.
1. Information We Collect
Information You Provide to Us
- Contact details such as name, email address, phone number, and business name
- Billing and payment information when you subscribe to a plan
- Business records and documents you share with us as part of our services
- Any information you submit through contact forms or when scheduling a consultation
Information Collected Automatically
- IP address, browser type, device information, and operating system
- Pages visited, time spent on the Site, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our bookkeeping and accounting services
- Process payments and manage your subscription
- Communicate with you about your account, invoices, and service updates
- Respond to inquiries and provide customer service
- Improve our Site, services, and marketing efforts
- Comply with legal obligations and enforce our Terms and Conditions
- Send you promotional communications, where you have not opted out
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., payment processors, hosting providers, email platforms), bound by confidentiality obligations
- Professional advisors such as accountants or auditors where necessary to deliver services
- Legal and regulatory authorities when required by law, subpoena, or court order
- Successors in the event of a merger, acquisition, or sale of business assets
4. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including secure data storage for records shared with us. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to improve user experience, analyze traffic, and support advertising (including Google Ads). You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
6. Data Retention
We retain personal and information for as long as necessary to provide our services, comply with legal and tax obligations, and resolve disputes. Client records are typically retained for the period required by applicable accounting and tax recordkeeping regulations.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or request deletion of your personal information
- Opt out of marketing communications at any time by using the unsubscribe link or contacting us directly
- Request a copy of the information we hold about you
To exercise these rights, contact us at info@qoviobooks.com.
8. Third-Party Links
Our Site may contain links to third-party websites, including QuickBooks/Intuit resources. We are not responsible for the privacy practices of those third-party sites.
9. Children’s Privacy
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Us
COMPUTERS AND ALL LLC
7340 Scarborough Blvd East Dr, Indianapolis, IN 46256
Email: info@qoviobooks.com
Phone: (866) 886-6823